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Customer satisfaction is a top priority at the Air Canada Corporate Office.The headquarters oversees global service policies to ensure passengers enjoy smooth and comfortable travel experiences. From customer feedback management to digital service innovations, the corporate team works to improve every aspect of the journey. The Corporate Office also monitors regional operations to maintain consistency and high-quality standards across all destinations. Through training, innovation, and a customer-first approach, the office helps Air Canada uphold its reputation as one of the world’s most reliable and passenger-friendly airlines.